We are here for you
At times, life can feel overwhelming. But when problems start to feel too large to manage and daily tasks become insurmountable, remember you are not alone. Our team at Jackson House is here to help.
Our voluntary residential program is built around evidence-based treatment which provides a timeline individualized for each client and their needs. We provide you with a caring, personalized environment to address your mental health needs 24 hours a day. We will work with you to manage your symptoms, give you the tools to get well and teach you the life skills you need to be successful on your own.
We built Jackson House because we realized there was a critical gap in our healthcare system and many individuals with mental illnesses and substance abuse problems were struggling because of it. While there are many outpatient treatment options and locked, inpatient facilities there was nothing in the middle. Nothing to help people who needed around the clock care but wanted to receive treatment voluntarily, on their own terms. Jackson House is different. We provide clients with the level of care they need in a welcoming environment. When you walk through our doors, we will meet you wherever you’re at and help you on your journey toward feeling better.
We all need a hand sometimes. If you need help, let our team be there for you.
Continuum of Care
Jackson House is part of the Alvarado Parkway Institute Behavioral Health System. Alvarado Parkway Institute Behavioral Health System has provided community members with a full continuum of mental health services for 35 years. Throughout our health system, our team will work with you step by step whether you need inpatient care, crisis stabilization, outpatient care, personalized pharmacy or healthcare services at home. We consider it an honor and privilege to help people on their journey to a happier, healthier life.
At Jackson House, there is no one-size-fits-all program. We understand everyone is unique and has different needs, which is why our program is customized for every client. We provide our clients with the structure and tools they need to be successful and support them as they start to take back control of their life.Patrick Ziemer, CEO Jackson House
Every day, we see the potential in people
Our mental health treatment program is designed to help our clients unlock the potential within themselves, so they can live their fullest life possible. Jackson House is built around evidence-based mental health treatment and our program is tailored to meet each clients’ individual needs.
We help clients who are struggling with a wide range of mental health and substance abuse issues. Our expertly trained team has worked with clients who are struggling with depression, bipolar disorder, anxiety, thought disorder, post-traumatic stress disorder, delusional thinking, suicide and addiction, among other things.
Visit our program page to learn more about Jackson House and how we may be able to help you or a loved one.
Meet Our Team
JILL | CLINICAL DIRECTOR | LA MESA
Jill applied to work in the mental health field after encouragement from a friend. It was not the career path she had planned but, looking back, it seems she was always destined for a career helping adults who are struggling with mental illness. As soon as Jill started working at her first crisis house, she knew it was where she was meant to be. She returned to school to get a master’s in counseling at California Southern University – this is after already graduating from San Diego State with a B.A. in marketing and an M.A. from National University in school psychology. Today, Jill is proud to help others as a Licensed Marriage and Family Therapist. Just like working in the mental health field was meant to be, Jill says the same is true about working at Jackson House La Mesa. The pieces all lined up perfectly and she couldn’t turn down an opportunity to help shape the company and how it helps its clients. Outside of work, Jill loves to spend time with her family and two, sweet dogs. And, as an Ohio native, you can count on her to cheer on the Buckeye’s each fall during football season.
“We honor and respect our clients' thoughts, feelings and personal goals. The most important factor in treatment at Jackson House is your active involvement in it. We want to empower you to make choices and be your own advocate, so that when you leave you are ready to face the world and all its challenges.”
ALLYSON | COUNSELOR | LA MESA
Allyson always knew she wanted to become a therapist. Since graduating from New Mexico State University with her M.A. in Clinical Mental Health Counseling, she has treated a variety of mental health diagnosis, in many different settings. Allyson has worked in psychiatric hospitals, group homes and the foster care system. She is excited to be part of the Jackson House team because she is passionate about helping people who are in the midst of a crisis, experiencing trauma or suffering from psychosis. Allyson believes many of our problems are rooted in dysfunctional relationships and she works hard to help her clients heal by developing healthy and meaningful relationships. Allyson is a certified clinical trauma specialist and mental health therapist. When she is not at work, Allyson can often be found hiking with her dogs, cooking for friends and family or practicing yoga.
“Treatment is supposed to be messy and uncomfortable, that means it is working! As your therapist, I am here to provide a safe space to help support you in this process. Let’s work together towards healing and growth.”
CHARDE | TRANSITION SPECIALIST | LA MESA
Charde works hard to make everyone who steps into her presence feel comfortable and at ease. Originally from the East Coast, Charde is often up for adventure and enjoys exploring her new home in sunny San Diego. The energy of the city is vibrant and welcoming, much like the environment at Jackson House La Mesa. In fact, it is that welcoming and supportive environment that inspired her decide to work here. She knew her clients would feel that same energy and have a safe space to focus on addressing their needs. As a counselor, Charde treats clients with a wide range of emotional, behavioral or mental health disorders and substance abuse issues. Born and raised in Worcester, Ma., she received her B.A. and M.A. at Assumption College. Presently, she is working on her Doctor of Psychology degree. When she is not helping her clients at Jackson House, she is at the beach, hiking, listening to live music or watching sports games with her friends.
“If you want to be in a home-like environment that is safe and secure, where dedicated and understanding staff can help meet your behavioral health needs by providing individual and group counseling, skills training, treatment plans and aftercare services then Jackson House is for you.”
DIANE | COUNSELOR | LA MESA
Diane is an experienced counselor who has worked with clients across almost every stage of life. As a longtime therapist for the Community Research Foundation, Diane had the opportunity to help children, teens, adults and families across San Diego. Now, she is honored to help clients at Jackson House address their mental health needs. Diane is a certified clinical trauma professional and therapist with multiple degrees from San Diego State University. She specializes in helping clients problem solve and develop new skills through cognitive behavior therapy, dialectical behavior therapy and motivational interviewing. Diane is always on the hunt for the best chili recipe – if you have a good one, please send it her way. As you can imagine, she loves to cook, spend time with her family, go on camping trips or enjoy a nice staycation in San Diego.
“Let us help you on your mental health journey in a warm, caring and supportive environment. The well-trained professional staff will focus on getting your mental health needs met.”
EVA | OFFICE MANAGER | LA MESA
Eva is always ready to greet you with a smile and offer a kind word to help brighten your day. As the office manager for Jackson House La Mesa, she keeps things on track and makes sure everyone has the resources they need to help their clients thrive. Eva considers it a privilege to work in the mental health industry and be able to provide support to people during some of their most challenging moments. When she’s not helping out the team, Eva loves spending time with her adult children and hearing about their latest adventures.
“Seeking treatment for mental health can seem helpless but come to Jackson House and let us help you overcome the mental illness that has you feeling trapped.”
STEPHANIE | DIRECTOR | TEMECULA
After her first psychology class in high school, Stephanie knew she had found her future career. She received her B.A. in psychology from San Diego State University before going on to receive her M.A. and Doctorate at Alliant International University. Since the start of her career, Stephanie has focused on helping individuals who are experiencing a mental health crisis. After working in a variety of settings, she jumped at the opportunity to work at Jackson House because she feels like it is a level of care that is grossly underestimated and underutilized. Stepping down from a psychiatric hospital or transferring from an emergency room can be an incredibly challenging transition and Stephanie knows Jackson House can help make that process easier for clients and help them with their long-term recovery. Just as she advises her clients, Stephanie puts a strong emphasis on her own self-care. To relax, she enjoys spending time at home with her family, eating a delicious meal or soaking in southern California’s gorgeous weather.
“It can be a difficult decision to enter treatment because of all the outside responsibilities of life. One of the most impactful statements that I once heard is ‘You can’t pour from an empty cup.’ So, although time in treatment may seem like time taken away, you are going to be able to return to your life more clear-minded, motivated, and effectively than ever before. Invest this time in yourself.”
NANETTE | TRANSITION SPECIALIST | TEMECULA
Nanette has been serving the needs of people suffering from mental illness for nearly two decades. She is a registered Associate Marriage and Family therapist who graduated from California State University, Fullerton. As a counselor, she has worked with individuals, families and groups. Her clients know she takes an active approach in counseling and helps all of her clients set and reach their goals. Nanette joined the team at Jackson House Temecula because she recognized her co-workers shared her commitment to serve others and wanted to collaborate to provide clients with quality care. When Nanette is not at work, you will find her at the local baseball fields with her husband and two boys. She values her relationships with others and finds joy in spending time with family and friends.
“There has never been a better time than this moment to seek out mental health services. The social stigma of the past is being challenged and our communities are becoming more compassionate and supportive. Jackson House Temecula is the warm, safe environment you need NOW. I look forward to welcoming you into our program.”
TIMOTHY | COUNSELOR | TEMECULA
Timothy believes people who have experienced trauma, depression, anxiety, adversity, substance use disorders and other forms of mental illness deserve to be treated with respect and compassion. He joined the team at Jackson House Temecula because the organization shares his same treatment philosophy and provides clients a range of tools to begin their healing process and strengthen their overall wellbeing. Timothy received his master’s in social work from California State University San Marcos and earned an Alcohol and Other Drug Studies certification from Palomar College. He has helped many individuals navigate a variety of issues, including chronic pain and homelessness, and treat their mental illness. If you need help, Timothy is here to support you. Outside of work, Timothy enjoys spending time with his family and being active. He loves to practice yoga, ride his bike or hike.
"Jackson House is an opportunity for you to regain clarity and stability, discover the sources of health and wellbeing within yourself, identify and plan for changes necessary to sustain healthy and satisfying relationships, and establish a new course in your life."
SHERI | OFFICE MANAGER | TEMECULA
After a successful career in the mortgage and banking industry, Sheri wanted to have a greater impact with her work and serve the people around her. She felt called to work in the mental healthcare industry and she hasn’t looked back since. Sheri loves encouraging and supporting people to learn more about their mental health and treatment options. She believes we all have the power to help change the stigma and misconceptions around mental health one conversation at a time. Jackson House provides clients with a new level of care and Sheri is proud to help connect clients with compassionate treatment options. Sheri likes to recharge by spending time in nature, reading or catching up with her family and friends.
“If we learn to like something – good, bad, & ugly – it will like us back.”
CAROLINA | DIRECTOR | EL CENTRO
Carolina has built her career around serving others. She has more than 19 years of experience in clinical and leadership roles serving infants all the way up to adults. Carolina saw the need in her community for more mental health services and programs to support adults, so she decided to do something about it. She graduated with her B.A. in psychology from San Diego State University and her M.A. in Marriage and Family Therapy at University of Phoenix. Carolina is happily married with three children. The two activities she enjoys most outside of work are spending time with family and friends and researching community resources that can support her clients’ needs at Jackson House.
“I believe in offering a safe and a supportive place for you to achieve sense of life, safety, peace, direction, and provide you with tools to help with your long-term success and happiness.”
MARISOL | BEHAVIORAL HEALTH | EL CENTRO
Marisol majored in criminal justice administration and has worked in behavioral health since 2016. She filled many different positions including an ICU Clerk and Psychiatrist Office Manager. Being part of the Jackson House team is important to Marisol. She loves seeing clients succeed in their treatments and being a part of their support system. When it comes to health and wellness, Marisol is a cheerleader. She supports clients in staying committed to their treatments, even when it feels tough. Outside of work, Marisol loves spending time exploring, hiking, and going to the beach with her husband and daughter.
"Don't give up. Stay committed to treatment even when it gets hard. Your health and wellness is worth it."
ANDREA | NURSE MANAGER | EL CENTRO
Andrea is a registered nurse and spent three years of her career caring for patients in the emergency rooms across Imperial County. During this time, she saw many individuals struggling with substance abuse disorders or experiencing acute psychiatric events. Andrea believed there was a better way to help those individuals and, now, she feels she’s found that at Jackson House El Centro. She is excited to help clients struggling with a mental illness develop healthier lifestyle habits and have an easier transition back to their everyday lives. Andrea holds a B.S. in exercise nutrition and an A.S. in nursing from Imperial Valley College. She has completed advanced certifications in crisis intervention prevention and mental health first aid. When Andrea isn’t working, she enjoys bike rides with her family, reading and eating delicious food.
“Regardless of what type of background you come from, Jackson House is here to support you in all aspects of your life. We have excellent counseling services and 24/7 on site nursing support. Aside from our services, we hope that you can achieve personal growth through our program and maybe even make some friends along the way.”
CAROLINA | COUNSELOR | EL CENTRO
Carolina is an Associate Marriage and Family Therapist. She joined the Jackson House El Centro team to help clients work through their emotional problems and better manage the issues they face in their everyday lives. Carolina has worked in the mental health field for the past seven years. She is excited to help her clients and their families lead more successful lives. Carolina holds a B.A. in Spanish from San Diego State University and M.A. in Marriage and Family Therapy from University of Phoenix. When Carolina is not working, she enjoys spending time with her family and loved ones.
“You are not alone; you can always count on us as a great Jackson House Team.”
MARITZA | TRANSITIONAL SPECIALIST | EL CENTRO
Maritza understands the importance of community. She started her career in special education helping students and educators. Then, Maritza served as a behavior interventionist for an agency in Imperial County. She worked closely with families and children on their behavior, so they could feel more comfortable in their own communities. She is excited to continue this work with her clients at Jackson House and help them transition back into society after treatment. Maritza graduated with a B.A. in Liberal Studies from San Diego State University and is currently working on becoming a Marriage and Family Therapist. When Maritza is not helping her clients, you can often find her with her friends and family.
“We are here to support you in this short-term treatment. Jackson House team will treat you with respect, dignity, and care during your journey.”
JOSE | AFTERCARE SPECIALIST | EL CENTRO
Jose is excited to be part of the Jackson House El Centro team and help clients receive ongoing care once their time in the residential treatment program is complete. He works closely to make sure each client is focusing on their holistic care and developing objectives to help support their recovery. He holds a a bachelor's degree in psychology from San Diego State University and is working on his master’s degree in applied behavioral analysis from the Chicago School of Professional Psychology. Outside of work, Jose enjoys spending time with family and friends.
“Come and meet the great team at Jackson House where you will be treated with respect and dignity!”
MICHAEL FALCONE | PROGRAM DIRECTOR | JACKSON HOUSE ADDICTION AND RECOVERY CENTER
Michael Falcone, PsyD, LMFT, CADC-II has been licensed as a Marriage and Family therapist for the past 9 years. In the beginning of his career, he served as a program manager for a County of San Diego contracted program treating At-Risk Youth and Transitional Age Youth with behavioral and substance use concerns. Later, he left this job to work as a civilian counselor at a local military installation. During that time, he served as a counselor, intensive case manager for suicidal military personnel, and supervisor for the installation Substance Abuse Program. He left to become the Director of Addictive Disorders for Alvarado Parkway Institute’s inpatient program. Throughout his experience, Dr. Falcone maintained a private practice for the past 8 years treating mental health, substance abuse, life stressors, and co-occurring disorders. He has a strong passion for working with substance use disorders and looks forward to continuing his career as Director of Jackson House Addiction Recovery Center.
He is a graduate of Alliant International University with a Doctorate in Psychology (PsyD) with an emphasis in Marriage and Family Therapy. He is a licensed Marriage and Family therapist and holds a certification as an Alcohol and Drug Counselor (CADC-II).
“I chose Jackson House because it is an organization that is dedicated to quality client care, treatment excellence, employee satisfaction, and teamwork. These concepts were not just featured in my interview, but have been continually woven into all meetings, conversations, and projects driven by Jackson House leadership. This informs me that Jackson House is an organization that desires to maintain a culture of excellence.”
When not at work Dr. Falcone enjoys spending time with his wife and two sons. He is an active father who enjoys engaging his children in baseball and other outdoor activities. When the weather permits, he enjoys kayaking and going to the beach. He also enjoys traveling abroad and learning about different cultural practices. Finally, he always enjoys a good movie or game night with his wife, family, and/or friends to help balance his continual on the go life.
“In choosing Jackson House Addiction Recovery Center you are choosing a residential program dedicated to treatment excellence! We are committed to treatment outcomes and transparency of our outcomes. We are dedicated to partnering with the recovery community to ensure you have support throughout your recovery journey. We staff our program with knowledgeable staff dedicated to the field of addiction treatment. At Jackson House Addiction Recovery Center, we don’t just provide excellent treatment, but teach you how to treat yourself with the respect, dignity, and worth you deserve. We teach you that you are more than your addiction!”
Want to join our team?
Jackson House is always seeking caring individuals who are dedicated to helping others recover from mental illness and substance abuse issues. Our team members are critical to our clients’ success. Our team helps our clients by providing therapy, medication management, encouraging community involvement and teaching life skills to build independence and confidence. If you are interested in working at our residential treatment center and making a difference in your community, send a cover letter and resume to Stephanie Nicolai at s.nicolai@JacksonHouseSD.com.
We are proud to provide equal employment opportunities to everyone without regard to race, color, religion, sex, national origin, disability or genetics. In addition to federal laws, we work hard to comply with all state and local nondiscrimination laws.
It’s time to feel better.
We are here to help and are in-network with most insurance providers. Call us for a free, confidential consultation.
If you’re a provider and need to send us information on a client, please feel free to fax us at 619-303-7044. If you need help immediately, call our 24-hour crisis line at 1-800-766-4274. If you have a medical emergency, call 911. Jackson House is licensed by the State of California Community Care Licensing Division and certified by the Department of Health Care Services. We are also CARF Accredited. If you have any client or quality of care concerns, please reach out to us at 619-303-0933. If your concerns need further attention, you can contact the Department of Public Health at 619-278-3700 or the Community Care Licensing Division at 1-844-538-8766.